Today's review examines Captain Cooks Casino, a Microgaming-powered online casino available for New Zealand players. I'll analyse the casino's game selection, promotions, banking services, and other key criteria. By the end of this Captain Cook's casino review, we'll determine if www.captaincookcasino.com offers enough to call it the best online casino in New Zealand.
Pluses
- Microgaming online casino
- Massive welcome offer
- Popular jackpots and pokies
- Live dealer tables
- Casino Rewards partner
Captain Cooks Casino Characteristics
| 💵 Minimum deposit | $5 |
| 💰 Minimum withdrawal | $50 |
| 🎁 Welcome Bonus | 100 Spins on Mega Money Wheel |
| 📃 Licence | Kahnawake Gaming Commission |
| 🤑 Account currency | New Zealand dollars |
| 💸 Payment methods | Mastercard, VISA, JCB Cards, Google Pay, Neteller, Neosurf, MuchBetter, Bitcoin, Tether, Ethereum, Litecoin, Direct Bank Transfer, Ecopayz, Skrill, PaySafeCard |
| ⏲ Withdrawal time | 1-10 business days |
| 🎰 Games | Slots, table games, live casino |
| 🎲 Game Providers | Microgaming |
| 📱 Mobile App | No |
| 🌐 Interface languages | English |
| ⭐ Tech support | Email and live chat |
Captain Cooks Casino – Games
Captain Cooks is one of the smaller online casinos in New Zealand, offering around 700 casino games. This limited portfolio stems from Captain Cooks Casino NZ being an exclusive Microgaming casino, meaning no other software developers contribute to the game selection.
While those seeking a massive game library might find Captain Cooks disappointing, don't dismiss it immediately. Their pokies and casino games rank among the best in New Zealand.
Slot Games at Captain Cooks Casino
Despite all games coming from one studio, you'll find considerable variety. Microgaming partners with multiple smaller, independent studios that create games under the Microgaming brand. Microgaming is renowned for offering the world's biggest jackpots, the best branded pokies, and high-quality slots with unique themes and engaging bonus rounds.
Here are some standout Microgaming pokies at Captain Cooks:
- Avalon™
- Lara Croft: Temples and Tombs™
- Game of Thrones 15 Lines™
- Jurassic World™
- Thunderstruck II™
Table Games
While pokies attract most players, a quality online casino must offer diverse games. Captain Cooks provides an excellent selection of table games, including all popular card and table games like roulette, blackjack, baccarat, and video poker. Beyond traditional versions, you can explore unique variants developed by Microgaming. Many games are also available on the live gaming platform with real dealers, offering two distinct gaming experiences.
Top table game titles include:
- Vegas Strip Blackjack
- Aces and Faces Power Poker
- Auto Roulette
- American Roulette
- Atlantic City Blackjack Gold
Captain Cooks Casino – Mobile Service
Captain Cooks mobile casino service offers access to nearly the entire game portfolio. Except for a few older Flash-based titles, all pokies and casino games are accessible on the mobile site. Mobile gameplay mirrors the desktop experience, adapted for smaller screens. Simply enter the casino's URL in your mobile browser and log in with your credentials.
Mobile Compatibility
Despite the website's traditional design, it uses HTML5 technology, ensuring automatic compatibility with devices running:
Captain Cooks Casino - App
Playing at Captain Cooks on mobile is straightforward. You can play directly through your browser without downloading an app, saving device storage space.
Captain Cooks Casino – Software
An online casino's software provider significantly impacts game quality. Captain Cooks partners exclusively with Microgaming, an undisputed leader and pioneer in online gaming. Microgaming is renowned for the biggest jackpots and best online pokies in New Zealand, plus impressive titles featuring superior graphics, sounds, themes, and bonus features.
- Microgaming: 10,000 Wishes™, Game of Thrones 243 Ways™, Jurassic World™
Captain Cooks Casino – Bonus
The casino bonuses at Captain Cooks significantly contribute to the platform's popularity in New Zealand. The welcome offer stands out, though other promotional offers appear occasionally. Remember that all bonuses are subject to terms and conditions that can change anytime, so always check the casino's website for current information and T&Cs.
Captain Cooks Casino – Welcome Bonus
The Captain Cooks Casino free spins offer ranks among the most interesting welcome bonuses available at New Zealand online casinos.
While there's no Captain Cooks Casino no deposit offer currently, you can claim 100 Bonus Spins for 100 chances at winning the jackpot on the famous Mega Money Wheel. Essentially, you get 100 chances at a million-dollar jackpot for a minimum $10 deposit.
- Minimum Deposit: $10
- Maximum Bonus: 100 Spins
- Wagering Requirement: 200x
Captain Cooks also offers match bonuses on your second through fifth deposits:
- Second deposit bonus: 100% match bonus up to $100
- Third deposit bonus: 50% up to $150
- Fourth deposit bonus: 25% up to $125
- Fifth deposit bonus: 100% up to $100
Note: Further T&Cs apply. Please read them in full before accepting any promotional offer.
Captain Cooks Casino – Loyalty Bonus
Captain Cooks' loyalty programme, called Reward Riches, rewards every deposit you make toward advancing levels and earning exciting rewards. The programme features four levels, with the most active players receiving the best rewards. A daily freebie is available, so remember to check in and collect your reward.
Note: Further T&Cs apply to received offers.
Captain Cooks Casino – VIP Programme
Captain Cooks is one of nearly 30 casinos affiliated with the Casino Rewards programme. This third-party VIP programme is available to members from affiliated casinos, meaning Captain Cooks casino rewards aren't exclusive to this specific casino.
Like most VIP rewards, these are reserved for high rollers. Casual players will find it difficult to earn meaningful rewards here. However, if you advance to VIP levels, you can claim interesting rewards like cash bonuses, prize draws, weekly promotions, and VIP jackpots.
Banking Options
Before creating an online casino account, always check available payment options. Without secure and reliable banking options for deposits and withdrawals, you won't have a smooth gaming experience, especially when withdrawing winnings.
Below are the most popular banking options supported by Captain Cooks Casino:
Note: More information about Captain Cooks Casino payment methods can be found in the payments section or the FAQ page on the casino's website. Withdrawals are processed within 1-3 business days for most banking options, though direct bank transfers may take up to 10 days. Deposits are always processed instantly.
Customer Support
The final criterion on my casino checklist is reliable customer support. While you're unlikely to need casino team contact after signing up, it's important to know proper assistance is available when needed.
I created a Captain Cooks account to test the casino's customer support services, including contact methods and average response times.
How to Make Contact
The easiest contact method is email, with the team typically responding within 48 hours. Live chat is available 24/7 online, but response times can be slow.
Additional Support
The FAQ page provides helpful additional information and support. Here you'll find detailed information about accounts, registration, payment limits and methods, bonuses, and responsible gambling.
Resolving Your Queries
Whether contacting the Captain Cooks casino team via email or live chat, you should easily resolve issues or queries. The team is highly professional and friendly, making casino-related discussions effortless.
Casino New Zealand – Safe & Legal
Various security features and legal information prove Captain Cooks is one of the safe online casinos in New Zealand.
To put your mind at ease when considering creating an account, here are the details:
- 100% Legal: Captain Cooks is licensed by the Kahnawake Gaming Commission, allowing legal operation as an offshore casino in New Zealand. Players over 18 can legally play games here.
- 100% Safe: The Captain Cooks website is protected by SSL security and data encryption, ensuring information and financial safety.
- 100% Fair: The casino's games and RNG are independently tested and approved by eCOGRA, ensuring 100% random results that cannot be manipulated.
- 100% Legit: With Kahnawake Gaming Commission licensing and eCOGRA approval, this casino is legitimate.
Verdict
While Captain Cooks doesn't make the best first impression with its traditional style and somewhat outdated interface, there's much more than meets the eye. Players might initially dismiss this casino too quickly, but exploring its offerings will likely keep you engaged. The main downsides are the limited game portfolio and a single software provider partnership. However, it's a legitimate, licensed, and safe gambling platform with one of the biggest welcome offers. I recommend visiting Captain Cooks if you're seeking a new gambling destination.
FAQ
Is it safe to play at Captain Cooks?
Yes. You can rest assured that the casinos reviewed and recommended here are safe to play at. Captain Cooks is licensed and regulated by an appropriate gambling body, and it's also equipped with SSL data encryption to ensure the platform's safety. Finally, you can trust that the games are fair because the casino has earned the eCOGRA seal of approval.
What bonus can I claim at Captain Cooks?
One of the bonuses you can claim at Captain Cooks Casino right now is the Welcome Bonus, giving you 100 Bonus Spins on Mega Money Wheel when you sign up and deposit a minimum of $10. Other terms and conditions apply.
How do I claim my bonus at Captain Cooks?
To claim your bonus at Captain Cooks, you must first create your casino account. Next, deposit at least $10 in your account and activate the bonus to get your Bonus Spins. Remember to read the full terms and conditions first.
How can I withdraw funds from Captain Cooks?
These are the options that will be available to you when you want to withdraw funds from your Captain Cooks account. Remember, the minimum withdrawal amount is $50, and you'll need to allow between one and three business days for your request to be processed.
- Mastercard
- VISA
- Direct Bank Transfer
- Ecopayz
- Skrill
- Neteller
Daniel Chapman is our Editor-in-Chief. A man of many talents, he has been with GLM Shows for the past three years. He graduated from the University of Waikato with a Master of Arts degree, so he knows what he is doing when it comes to ensuring that all of the content we publish is epic.